Vision Critical’s client education experts provide on-demand training on our Products in various formats to meet your learning needs.  Virtual or On-site, all training sessions are led by our highly engaging instructors who have trained hundreds of clients at all skill levels.

Whether you are in need for a quick brush-up or want to expand your knowledge base, we offer you access to essential product knowledge to realize your learning objectives through instructor-led and self-paced training modules.

Available Courses

To book one of the following training courses for yourself and / or your staff, you can do so through your Account Manager, Technical Support representative, or by contacting us.

Full Course Descriptions

Sparq Training Programs

Learn everything you need to know about Sparq — the world’s most popular online research platform – from our dedicated team of trainers in Client Education. Choose from 8 training programs that can be delivered virtually or in person.

Basic Training: Start with the Sparq basics and learn the essentials to get up and running on the system. We’ll provide training on study setup, questionnaire authoring, sampling and deployments, reporting, exporting, filter templates and question libraries. This course is offered in instructor-led and self-led format.

Advanced Training: Once you’ve learned the basics, move onto advanced training about the Sparq platform. This is a customizable course which can cover topics like recodes, complex filters, quotas, skip patterns, data imports, looping, portal content management, and more. You are welcome to bring any questions you have about your own studies to this training program. This program can also be used to review any of the topics covered in Basic Training.
Prerequisite: Basic Training

Dynamic Reporting Training: Go beyond the standard reporting covered in Basic training and learn how to use Report Builder and Quick Reports. This program covers creating both appended and nested cross tabs, creating recoded questions, applying statistical calculations like means, standard deviation, etc., sharing of reports, and more.
Prerequisite: Basic Training

Community Training: If you’ve completed Basic Training and would like to focus your attention on qualitative data with forums, take the Community Training program. This program covers experiencing Community as a participant; creating forum studies, topics, and announcements; inviting participants to your forum; moderating forum participants; analyzing forum discussions and reports; and monitoring Community activity and health.
Prerequisite: Basic Training

Sparq Combo Training Programs

This suite of training programs will provide you with an abbreviated version of Basics training so that you have the foundation for Community or Dynamic Reporting training.

Sparq Reporting Perspectives Training: Ready to jump right into the Dynamic Reporting tool? This course will provide you with an abbreviated version of Basic Training so that you have the foundation and context needed to succeed in the Report Builder and Quick Reports tool. The program then continues into the full Dynamic Reporting training program.
Prerequisite: None

Sparq Community Perspectives Training: Ready to jump right into Community? This course will provide you with an abbreviated version of Basic Training so that you have the knowledge and context needed to succeed in Community. The program then continues into the full Community training program.

Vision Critical Surveys & Discussions Training Programs

Vision Critical Surveys Training: Want to learn how to create and launch surveys in Vision Critical Surveys effectively and efficiently? The Vision Critical Surveys Training program looks specifically at creating surveys, collaborating, maintaining survey versions, applying survey themes, deploying surveys, creating reports, and sharing of data.
Prerequisite: None

Vision Critical Discussions Training: Interested in creating and managing online forums in Vision Critical Discussions? This program looks at the respondent experience, permission levels, deploying forums, moderating forums, and exporting forum data.
Prerequisite: None

Refresher Courses?

Have you been away from our suite of tools for a while? Is there a new feature you haven’t quite got the hang of yet? Contact us about repeating any one of our training programs.

Download full course details

North American Toll-free:

+1 877 669 8895

International Contacts

General Info:

Media Inquiries:

Current Job Openings

View Opportunities

Vision Critical Headquarters

200 Granville Street, Mezzanine Floor
Vancouver, BC V6C 1S4 Canada